SOC 2 Type II Compliant
ISO 27001 Aligned
COPPA Certified
1. Security Framework Overview
Our comprehensive security framework protects sensitive educational data through multiple layers of protection, ensuring compliance with international standards and educational privacy regulations.
Core Security Principles
- Confidentiality: Student data accessible only to authorized personnel
- Integrity: Data accuracy maintained through validation and checksums
- Availability: 99.9% uptime with redundant systems
- Accountability: Complete audit trails for all data access
2. Data Classification and Handling
Highly Sensitive Data
- Student personally identifiable information (PII)
- Educational records and assessments
- Behavioral and wellness tracking data
- Parent/guardian contact information
Sensitive Data
- Teacher professional information
- School administrative data
- Usage analytics and patterns
- Technical logs and metadata
Public Data
- Educational resources and materials
- General platform documentation
- Anonymized research statistics
3. Technical Security Measures
Encryption Standards
- Data in Transit: TLS 1.3 encryption for all communications
- Data at Rest: AES-256 encryption for database storage
- Key Management: Hardware Security Modules (HSM) for key storage
- Perfect Forward Secrecy: Session keys regenerated regularly
Access Controls
- Multi-Factor Authentication: Required for all administrative accounts
- Role-Based Access Control (RBAC): Granular permission system
- Principle of Least Privilege: Minimum necessary access granted
- Session Management: Automatic timeout and secure session handling
Network Security
- Web Application Firewall (WAF): Protection against common attacks
- DDoS Protection: Distributed denial of service mitigation
- Intrusion Detection: Real-time monitoring and alerting
- Network Segmentation: Isolated environments for different data types
4. Infrastructure Security
Cloud Security
- SOC 2 Type II certified infrastructure providers
- Geographic data residency controls
- Regular security assessments and penetration testing
- 24/7 security operations center (SOC) monitoring
Physical Security
- Biometric access controls to data centers
- 24/7 physical security and surveillance
- Environmental controls and disaster recovery
- Secure hardware disposal procedures
5. Compliance Framework
COPPA Compliance
Children's Online Privacy Protection Act adherence for users under 13
FERPA Alignment
Family Educational Rights and Privacy Act compliance for educational records
GDPR Ready
General Data Protection Regulation compliance for international users
SOC 2 Type II
Service Organization Control security and availability standards
ISO 27001
Information security management system standards
NIST Framework
Cybersecurity framework implementation
6. Data Backup and Recovery
Backup Strategy
- Automated Daily Backups: Full database snapshots
- Real-time Replication: Continuous data synchronization
- Geographic Distribution: Multiple data center locations
- Encryption: All backups encrypted at rest and in transit
Recovery Procedures
- Recovery Time Objective (RTO): 4 hours maximum
- Recovery Point Objective (RPO): 15 minutes maximum data loss
- Testing: Monthly disaster recovery drills
- Documentation: Detailed recovery procedures and contacts
7. Incident Response
Response Team
- 24/7 security operations center
- Dedicated incident response team
- Legal and compliance specialists
- External forensic investigators on retainer
Response Procedures
- Detection: Automated monitoring and alerting systems
- Containment: Immediate isolation of affected systems
- Investigation: Forensic analysis and root cause determination
- Notification: Affected parties informed within required timeframes
- Recovery: System restoration and security improvements
8. Vendor and Third-Party Security
Vendor Assessment
- Comprehensive security questionnaires
- SOC 2 Type II report reviews
- Contract security requirements
- Regular security assessments
Third-Party Integration
- API security with OAuth 2.0 and rate limiting
- Data processing agreements (DPAs) required
- Limited data sharing with explicit consent
- Regular access reviews and audits
9. Employee Security
Background Checks
- Comprehensive background verification for all staff
- Enhanced screening for personnel with data access
- Regular re-verification procedures
- Confidentiality agreements and training
Security Training
- Annual security awareness training
- Phishing simulation exercises
- Incident response training
- Data protection and privacy education
10. Monitoring and Auditing
Continuous Monitoring
- Real-time security information and event management (SIEM)
- User behavior analytics (UBA)
- Automated vulnerability scanning
- Performance and availability monitoring
Regular Audits
- Annual SOC 2 Type II audits
- Quarterly penetration testing
- Monthly access reviews
- Continuous compliance monitoring
11. Data Retention and Disposal
Retention Policies
- Student Records: Retained for academic year plus one year
- Audit Logs: Seven years for compliance requirements
- Backup Data: Three months rolling retention
- Analytics Data: Three years for research purposes
Secure Disposal
- NIST 800-88 compliant data sanitization
- Certificate of destruction for physical media
- Cryptographic erasure for encrypted data
- Verification of complete data removal
12. Vulnerability Management
Assessment Program
- Automated vulnerability scanning
- Quarterly penetration testing
- Static and dynamic code analysis
- Third-party security assessments
Patch Management
- Critical patches deployed within 48 hours
- Regular update schedules for all systems
- Testing procedures for all updates
- Rollback capabilities for failed updates
13. International Compliance
Cross-Border Data Transfers
- Standard Contractual Clauses (SCCs) implementation
- Adequacy decision compliance
- Binding Corporate Rules (BCRs) where applicable
- Local data residency options
14. Contact Information
Chief Information Security Officer (CISO):
Email: security@student-wellness-app.com
Phone: +1 (555) 123-4567 ext. 2
Security Incident Reporting:
Email: incidents@student-wellness-app.com
24/7 Hotline: +1 (555) 999-SAFE
Compliance Officer:
Email: compliance@student-wellness-app.com